MSP Case Management is committed to maintaining high standards in all that we do. We work to the standards of the following organisations:
BABICM
British Association of Brain Injury and Complex care Case Managers
BABICM is the representative body providing a structure for the continued professional advancement of case management and promoting best practice to address and manage the needs of people with brain injury and other complex conditions.They were established to develop best practice in brain injury case management. As a representative body they strive to ensure that the needs of people with brain injury and complex conditions are recognised and met through excellent case management.
CQC
Care Quality Commission
We are regulated by the Care Quality Commision.
The Care Quality Commission is the independent regulator of health and social care services in England. They set out what good and outstanding care looks like and makes sure services meet fundamental standards. They rate services using the following criteria:
- Safe.
- Effective.
- Caring.
- Responsive.
- Well-led.
NMC
Nursing and Midwifery Council
The Nursing and Midwifery Council is the regulator for nursing and midwifery professions in the UK. The NMC maintains a register of all nurses, midwives and specialist community public health nurses and nursing associates eligible to practice within the UK.
HCPC
Health and Care Professions Council
The HCPC is a statutory regulatory body of health and care professions in the UK. By law people must be registered to work in the UK.
AUDIT OF OUR SERVICES
We regularly audit our services and offer an annual review of the services we provide to our clients. We use information gathered from our clients to monitor our services. This information can be provided by our clients in a face to face meeting, over the phone or by questionnaire should clients wish to take part.
GDPR
General Data Protection Regulations
MSP Case Management Ltd is registered with the Information Commisioners Office (ICO).
FINANCES
As we often hold client funds we have a dedicated Business and Finance Manager, Ian Rawson, to ensure that systems are in place to ensure funds are safe, secure and properly managed. Ian can be contacted on:
ian@mspcm.co.uk
Telephone: 07786 831299
QUALITY & COMPLIANCE
We carry out regular internal audits to ensure we maintain high standards of quality and compliance. For futher information contact Marylka Puchalksa, Director / Case Manager.
marylka@mspcm.co.uk
Telephone: 07843 347128